Crouch Roofing

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(903) 667-0664 • 440 N.W. Front St. DeKalb, TX 75559
Average Rating
1 Star!
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Ratings and Reviews

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1 Star!
Member PhotoBy peanut on May 10, 2011 - See all my reviews
A leaky roof is what I got. They cannot find the leak and have said more than a couple of times that they would be out to take care of it. I have cancelled plans waiting on them, they will not even call and say they are not coming... they just don't show up. When they did come out they could not figure out why it leaks... so I guess that is my problem. This has happened several times. Now I live in fear of rain knowing my ceiling will leak again and they haven't fixed it. So I guess when their reciept says they have a 5 year warranty on materials and workmanship... it really means something else.
Comments (1)
1 Star!
Member PhotoBy No-Lies on August 4, 2008 - See all my reviews
Mr. Crouch gave a professional first impression. Then the first rain came after our roof was completely replaced and it leaked. When he was contacted he had his workers come back and patch the roof..When I contacted him about the large circle on my living room ceiling caused by the leak, he bacame very rude and informed me that he did not make enough profit off of my house to repaint my ceiling, but that he would have someone come and patch it also. He has been very rude to me on the phone and will not return my calls. The painter did a patch job on my living room ceiling which now does not match at all. Before my new roof, my living room ceiling had no spots. I had the impression that if I were an important client the results would have been much different. We wanted to use a local business to help stimulate the economy in the Texarkana area, but it appears that the roofers we chose were not as professional as they appeared.
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